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Sustainability has been ever-present in the logistics industry for years. But it's not just our processes that are becoming more sustainable: our customer base is also increasingly reflecting the trend toward sustainability. This includes the company MERINOS, that NOSTA eCommerce GmbH supports in its logistics.
The company produces shoes made of merino wool, which are characterized by their durability and particularly high quality. This starts with the wool, which comes from certified farms, and ends with the CO2-neutral shipping of the shoes from a warehouse in Germany. MERINOS is a pure online retail company, which relies on functioning logistics.
What connects MERINOS and NOSTA
And this is where NOSTA eCommerce comes into play: the contract between the two parties was renewed as recently as July 2023. "Similar to our customer MERINOS, we value sustainability and rely on photovoltaics in energy generation, for example," Benjamin Jansson, COO of NOSTA eCommerce, points out of the company's efforts.
Equally fitting is that both companies are committed to further internationalization. While NOSTA has positioned itself more internationally at the start of 2023, customer MERINOS has its sights set on expanding to sales platforms used internationally. "We are planning further expansion of our sales channels and at the same time want to expand our product portfolio," explains MERINOS-EUROPE Managing Director Marc Voges.
Wide-ranging service portfolio for the footwear expert
With these benchmarks, it is no wonder that MERINOS, as an online retailer, places high demands on its logistics. Thus, we take over a whole range of logistical activities for the footwear expert. "From incoming goods to value added services and shipping, with us the customer gets everything from a single source," explains Benjamin Jansson. NOSTA also handles returns management.
"Returns in particular are a major and often somewhat inconvenient issue for many eCommerce companies," knows the COO of eCommerce GmbH. In addition to precise work in the warehouse, open communication is also important in this context. Marc Voges confirms this: "What I appreciate about NOSTA is the fast personal contact and the ability to solve challenges creatively and quickly. It's fun to work with such a committed partner."
MERINOS also benefits from the broad network that NOSTA has built up as an experienced full-service logistics provider. "Across all areas of expertise, we offer the appropriate service modules. From road transport to our warehousing options to freight by sea or air, with us many logistics solutions come into consideration," explains Benjamin Jansson.
And especially in the dynamic eCommerce business, this flexibility is important.
